Privacy Policy — How 7000be Protects Your Data

1. Introduction

This Privacy Policy ("Policy") describes how 7000be ("Platform", "we", "us", "our"), the operator of the online casino and sports betting service at https://7000be.onl, collects, uses, stores, and protects the personal data of players and visitors ("you", "your") who access or use the 7000be platform. This Policy applies to all services provided by 7000be, including sports betting, live casino, slots, crash games, promotional offers, and customer support interactions.

By registering an account on 7000be, making a deposit, placing a bet, or simply browsing the platform, you acknowledge that you have read and understood this Privacy Policy and consent to the collection and processing of your personal data as described herein. This Policy forms an integral part of our Terms & Conditions and should be read alongside that document.

7000be is committed to handling your personal data with the utmost care, transparency, and respect. We do not sell your personal information to third parties. We do not use your data for purposes beyond those stated in this Policy. If you have any questions about how your data is handled, our support team is reachable at [email protected] and is available around the clock, Bangladesh Standard Time (BST, UTC+6).

Data We Collect

7000be collects personal data through several channels — account registration, payment processing, platform usage, and direct communication with our support team. The categories below summarise the types of information we may hold about you.

2. How We Use Your Personal Data

7000be processes personal data only for the specific purposes listed below. We rely on a combination of contractual necessity, legitimate interests, and your explicit consent as our legal basis for processing, depending on the category of data and the purpose for which it is used.

• Account Management: Creating, maintaining, and securing your 7000be player account, including identity verification, password resets, and profile updates.
• Payment Processing: Facilitating deposits and withdrawals via bKash, Nagad, Rocket, Upay, and supported bank channels, and maintaining accurate financial records.
• KYC & Fraud Prevention: Verifying your identity and age (21+), detecting and preventing fraudulent transactions, money laundering, and bonus abuse across the 7000be platform.
• Customer Support: Responding to enquiries, resolving disputes, and providing technical assistance across all 7000be products including cricket betting, slots, and live casino.
• Responsible Gaming: Monitoring gaming patterns to identify players who may be at risk, enforcing self-exclusion requests, and applying deposit limits set by the player.
• Platform Improvement: Analysing aggregated, anonymised usage data to improve platform performance, refine game offerings, and optimise the user experience for Bangladeshi players.
• Marketing & Promotions: Sending bonus offers, daily login reminders, BPL cricket promotions, and Eid/seasonal campaigns to players who have explicitly opted in to marketing communications.
• Legal Compliance: Meeting obligations imposed by applicable laws and responding to lawful requests from regulatory or law-enforcement authorities.

3. Data Sharing & Third Parties

7000be does not sell, rent, or trade your personal data to unaffiliated third parties for their own commercial purposes. We share data only in the limited circumstances described below, and always under strict confidentiality and data-security obligations.

4. Cookies & Tracking Technologies

7000be uses cookies and similar tracking technologies to support core platform functionality, remember your session preferences, and analyse aggregate usage patterns. Cookies are small text files stored on your device by your browser. They do not contain your password or payment details.

You can control cookie settings through your browser's built-in privacy controls. Disabling all cookies may prevent certain 7000be features from functioning as intended. Continuing to use the platform with cookies enabled constitutes your consent to our use of cookies as described in this section.

5. Data Retention

7000be retains personal data for as long as your account remains active and for a reasonable period thereafter, or for as long as required to fulfil the purposes described in this Policy. The following general retention principles apply:

• Active account data is retained for the duration of your account's active status and for a minimum of five years following account closure, to meet anti-money-laundering record-keeping standards.
• Transaction records (deposits, withdrawals, bet history) are retained for a minimum of five years from the date of each transaction.
• KYC documents (ID scans, proof of address) are retained for five years from submission or from account closure, whichever is later.
• Support communications are retained for three years from the date of the last interaction.
• Marketing opt-in records are retained until you withdraw consent, after which your data is removed from all active marketing lists within 30 days.

When data is no longer required, 7000be securely deletes or anonymises it so that it can no longer be linked to any individual player.

6. Your Privacy Rights

As a player on 7000be, you hold the following rights in respect of your personal data. To exercise any of these rights, contact our support team at [email protected]. We will respond to all valid requests within 30 days of receipt.

7. Data Security Measures

7000be implements a multi-layered security architecture to protect your personal data against unauthorised access, accidental loss, alteration, or disclosure. Our key security measures include:

• 256-bit SSL/TLS Encryption: All data in transit between your device and 7000be's servers is encrypted using industry-standard TLS protocols, making it unreadable to any party intercepting the connection.
• Encrypted Data Storage: Sensitive fields including passwords, payment details, and ID document records are stored using strong encryption at rest. Plain-text storage of passwords is strictly prohibited.
• Access Controls: Internal access to player data is governed by role-based permission systems. Only authorised staff with a legitimate operational need may access personal information, and all access is logged and audited.
• Two-Factor Authentication: Players are encouraged to enable two-factor authentication (2FA) on their 7000be accounts for an additional layer of protection against unauthorised login.
• Regular Security Reviews: 7000be conducts periodic security assessments of our platform infrastructure to identify and remediate vulnerabilities before they can be exploited.

8. Minors & Age Verification

7000be is strictly an adult platform. Registration and use of our services is prohibited for any person under 21 years of age. We do not knowingly collect personal data from individuals under 21. During the account registration process and as part of our KYC verification procedures, we take reasonable steps to confirm that every player meets the minimum age requirement.

If 7000be discovers that personal data has been collected from a person under 21, that account will be suspended immediately, all associated balances will be returned to the originating payment method after investigation, and the personal data will be securely deleted. Parents and guardians who believe a minor has accessed 7000be are urged to contact [email protected] without delay so the account can be investigated and closed.

9. Updates to This Privacy Policy

7000be reserves the right to update or amend this Privacy Policy at any time. When material changes are made, we will notify registered players by posting a prominent notice on the platform or, where appropriate, by sending a notification to the email address or mobile number associated with the affected account. The "Last Updated" date at the top of this page will always reflect the most recent revision.

Your continued use of 7000be following the publication of a revised Privacy Policy constitutes your acceptance of the updated terms. If you disagree with any changes made to this Policy, you should cease using the platform and contact us to request account closure and data deletion.

10. Contact Us About Privacy

If you have questions, concerns, or requests relating to this Privacy Policy or the handling of your personal data by 7000be, please reach out to our dedicated support team. We respond to all privacy-related enquiries within 72 hours, Bangladesh Standard Time (BST, UTC+6).